National Bank of Malawi plc Amayi Angathe Web Portal Terms and Conditions

Definitions

1. Customer: Any individual who has an account with National Bank of Malawi and uses the Amayi Angathe Web Portal.
2. Security Information: Confidential login details provided to access the Secure Area of the web portal, including passwords and other authentication methods.
3. Secure Area: A restricted section of the website where account information is displayed.
4. Service: The web portal service provided by National Bank of Malawi through which customers can access account information.
5. You/Your: The customer of National Bank of Malawi utilizing the web portal.

Service Use

1. You are responsible for securing your login information and ensuring it is not shared.
2. The Bank may modify or suspend the Service temporarily for maintenance or upgrades without prior notice.
3. Unauthorized access will result in termination of the Service.

Amendments

1. The Bank reserves the right to amend these Terms at any time. Such changes will be communicated via the website or email.
2. Continued use of the Service after amendments implies acceptance.

User Conduct

1. You agree to use the Service in a manner that respects the rights of others.
2. Prohibited behaviors include:
   • Harassment, bullying, or intimidation
   • Hate speech, discriminatory, or inflammatory content
   • Spamming, soliciting, or promoting unauthorized products/services
   • Impersonation or misrepresentation
   • Posting harmful, inaccurate, or misleading information
3. You are responsible for all content posted using your account.

Content Ownership

1. You retain ownership of content posted using the Service.
2. By posting content, you grant National Bank of Malawi a non-exclusive, royalty-free license to use, reproduce, and display such content.

Third-Party Links

1. National Bank of Malawi is not responsible for external links posted by users.
2. You acknowledge that interactions with third-party websites are at your own risk.

Reporting Violations and Suspicious Activity

1. If you encounter prohibited content or suspicious activity, report it to [insert contact information].
2. National Bank of Malawi reserves the right to investigate and act.

Intellectual Property

1. You agree not to post content that infringes on intellectual property rights (e.g., copyright, trademark).
2. National Bank of Malawi reserves the right to remove infringing content.

Disclaimer of Liability

1. The Bank is not liable for unauthorized access or losses due to the customer’s failure to safeguard login information.
2. The Bank is not responsible for technical issues such as device malfunction or network downtime beyond its control.

Governing Law

1. These terms and conditions shall be governed by the laws of Malawi.
2. Any disputes arising in connection with these terms and conditions shall be resolved under the jurisdiction of the courts in Malawi.

Termination

1. The Bank reserves the right to terminate your access to the Service if you cease to be its customer, misuse the Service, or breach any security protocols.
2. The Bank may also terminate the Service in case of fraudulent activities, gross negligence, or if a customer introduces malware or viruses.